Changelog Display
18/11/2022

Minor edits and corrections of version numbers

Updated
QC2020 List of Documents on Resource Library v10
15/11/2022

Dom 1 Sub 3 - System review document to help with your anniversary review.

Added
QC2020 Annual Review Checklist v1.0
15/11/2022

Current Checklist to help with QC2020 v1.1 - when your accreditation date is on or after 1st October 2022.
Additional information for Dom 5 Sub 10 and updated documents in Dom1 Sub 3

Updated
QC2020 Reassessment Checklist By Domain v7
11/11/2022

Dom 4 Sub 1 - Edited to add Cold Chain Testing requirement

Updated
Eg_Monitoring Fridge Temperature Procedure v3.2
10/11/2022

Dom 5 Sub 7 - Edited to add 'Lifeline' details and to make it alphabetical

Updated
Eg_Resources for Counselling and Referral List v3_1.docx
04/11/2022

Dom 1 Sub 3 - Edits to include wording to bring in line with QCPP Requirements v1.1 eg dispensing errors and risk assessment analysis etc

Updated
Eg_Continuous Improvement Procedure v3.2
Added
Eg_Incident Report Dispensary v3.0 *NEW*
Updated
Eg_Incident-Feedback Reporting Procedure v3.1
30/05/2022

DOH Guidelines update - released May 2022

Updated
Victorian Pharmacist Administered Vaccination Program Guidelines
20/05/2022

Dom 3 Sub 4 - Updated to add 'and keep records of any communication of last day of work' - A Fair Work Act requirement

Updated
Eg_Actions When Staff Leave Procedure v3.3
19/05/2022

Dom 3 Sub 1 - Adjusted some of the PDs to fix the bug of 'tracking' being present. The fixed documents are now v3.1, others were all ok. Apologies if this was annoying.

Fixed
Position Descriptions v3.1
13/05/2022

Dom 2 Sub 1 - Updated the Community Pharmacy Service Charter to the Australian Charter of Healthcare Rights

Updated
Australian Charter of Healthcare Rights v2.0 July 2019
09/05/2022

Dom 5 Sub 6 - Fillable PDF 'Absence from work' certificates

Added
Certificate-for-absence-from-work-for-carers-leave
Added
Certificate-for-absence-from-work-for-personal-leave
29/04/2022

Covid Safe Plan Template v19 - Edits regarding face masks - no longer required in pharmacy retail setting however face masks are to be worn in the delivering of a health service by the pharmacist and the patient receiving the service. Reminder - this is an example document and pharmacies must consider and reflect their individual circumstances and measures taken to manage their risk

Updated
PGAV Covid Safe Plan v19
12/04/2022

Dom 3 Sub 1 - Updated examples of contracts - please seek advise from our Workplace Relations team in regards to these documents

Added
Eg_Employment Contract Permanent Employee v3
Added
Eg_Employment Contract Casual Employee v3
07/01/2022

NEW - Social Media Tiles - a new feature on the home page (let us know if there are others you need)

Added
Social Media Tiles
29/10/2021

Covid-19 - Added links to the risk matrix and the self assessment tool

Updated
COVID-19 Suspected - Confirmed Case - Pharmacy Team Member v7
15/09/2021

Dom 3 Sub 4 - minor edits to comply with the requirements - adding 'reasons for resignations and dismissals'

Updated
Eg_Staff Exit Checklist Template v3.1
20/08/2021

Dom 3 Sub 1 - Minor updates to position descriptions

Updated
Eg_Position Description-Stock Controller v3.0
Updated
Eg_Position Description-Blank v3.0
Updated
Eg_Position Description-Dispensary Assistant v3.0
Updated
Eg_Position Description-Pharmacist Manager v3.0
Updated
Eg_Position Description-Pharmacist v3.0
Updated
Eg_Position Description-Pharmacy Assistant (1) v3.0
Updated
Eg_Position Description-Pharmacy Assistant (2) v3.0
Updated
Eg_Position Description-Pharmacy Assistant (3) v3.0
Updated
Eg_Position Description-Pharmacy Assistant (4) v3.0
Updated
Eg_Position Description-Pharmacy Intern v3.0
Added
Eg_Position-Description-Retail Manager v3.0
16/08/2021

COVID19 - Workers Permit

Updated
Authorised-Provider-and-Authorised-Worker-Permit-Aug-2021.pdf
13/08/2021

Expansion Of Service Guide - A detailed guide to help complete the expansion of service request form for vaccinations.

Updated
Expansion Of Service Guide Vaccinations v2
06/08/2021

Dom 5 Sub 8

Added
Health Promotion Checklist v2.1
Added
Eg_Health Promotion Procedure v3.0
30/07/2021

Dom 5 Sub 8 - Minor modifications to be more compliant

Updated
Eg_Health Promotion Plan Record and Evaluation v3.1
30/07/2021

Dom 1 Sub 3 - Minor modifications to be more compliant

Updated
Eg_Continuous Improvement Procedure v3.1
Updated
Eg_Incident Report v3.0
Updated
Eg_Incident/Feedback Reporting Procedure v3.0
Updated
Eg_Incident/Feedback Register for Continuous Improvement v3.1
29/07/2021

COVID Safe Plan v10 - Updated to include mandatory reference to reminding workers and visitors to check in.

Updated
Covid Safe Plan v10
21/07/2021

NEW - Posters to use in pharmacy

Added
Poster - Be Kind - A4 - July 2021
Added
Poster - Patience - A4 - July 2021
21/07/2021

NEW - COVID posters highlighting symptoms in Arabic, Chinese, Turkish, Vietnamese and English.

Added
COVID - Poster - Symptoms - July 2021 - A4
08/07/2021

Dom 2 Sub 3 - Cultural Safety - Policy amended to include reference to researching and including specific cultural backgrounds.

Updated
Eg_Cultural Awareness Policy v3.2
15/06/2021

Use in conjunction with QC2020 Requirements v1 - edited to include all new versions of available documents

Updated
QC2020-Requirements-Directory-v8.docx
03/06/2021

Suggested steps if a team member is a suspected/confirmed COVID-19 case

Added
COVID-19 Suspected - Confirmed Case - Pharmacy Team Member v5
03/06/2021

Poster for visitors to the pharmacy stating that they must check in

Added
COVID-19 QR Code Must Check In Poster v1
28/05/2021

Dom 4 Sub 3 - Bomb Threat Checklist

Added
Eg Bomb Threat Checklist v2.0
28/05/2021

Dom 5 Sub 8 - Sample Residential Care Facility Contract

Added
Pharmaceutical Services Contract Template - PSA
21/04/2021

Dom 1 Sub 1 - Business Government Agreement - Renamed (was Pharmacy Organisational Structure Template)

Updated
Business Governance Agreement v3.0
16/04/2021

Expansion of Professional Services (Vaccinations or Other) request form located under "Files & Templates"

Added
Professional Service Expansion Request form_v1.0
01/04/2021

Domain 5 Sub 8 - Vaccination Self Audit to help prepare for conducting Vaccinations

Added
Pharmacist Vaccination Self Audit Tool v2.0
30/03/2021

Domain 5 Sub 8 - DHHS guides for Vaccinations

Added
Pharmacist Administered Vaccination Program_flowchart_April2020
Added
Victorian Pharmacist Administered Vaccination Program Guidelines_April2020
24/03/2021

Extracted from - Policy for maintenance pharmacotherapy for opioid dependence - Department of Health and Human Services

Added
Opioid Client_Pharmacist Agreement Form
24/03/2021

Dom 1 Sub 3 - System Review Template - added QC2020 reference column and other minor edits

Updated
Eg_System Review Template v3.1
18/02/2021

Dom 5 Sub 2 - Interprofessional Collaborations Policy (correct example policy)

Updated
Eg_Interprofessional Collaboration Policy v3.1
17/02/2021

Dom 5 Subs 2, 4, 7 & 8

Added
Vaccination Services In The Pharmacy Checklist v2.2
Added
Medicine Adherence Checklist v2.0
Added
Eg_Health Promotion Plan Record And Evaluation v3.0
Added
Needle and Syringe Program Checklist v2.0
Added
Eg_Contact List Of Health Professionals Template v2.0
16/02/2021

Dom 5 Subs 1 & 4

Added
Supplying Pseudoephedrine Checklist v2.0
Added
Supplying Pharmacy Meds Pharmacist Only Meds Checklist v2.0
Added
In Pharmacy Medicines Review Checklist v2.0
Added
Eg_In Pharmacy Medicines Review Procedure v3.0
15/02/2021

A guide for pharmacy assistants.

Added
Ask Assess Advise Protocol Questions
04/02/2021

Dom 2 Sub 1

Added
Community Pharmacy Service Charter v2
20/01/2021

Edited to add cold chain breach process

Updated
Eg_Monitoring Fridge Temp Procedure v3.1
08/01/2021

**New**

Added
Index of Existing QCPP Documents by Domain v4
24/11/2020

Dom 2 - Sub 1

Added
Eg_ Social Media Policy v3.0 ** NEW **
24/11/2020

Dom 3 - Sub 3

Added
Eg_Workplace Harassment Discrimination & Bullying Policy v3.0 ** NEW **
24/11/2020

Dom 3 - Sub 2

Updated
Eg_Inducting Staff Procedure v3.0
Updated
Eg_Induction Checklist v3.1
20/11/2020

Dom 3 - Sub 3

Updated
Eg_Parental Leave Application Template v3.0
Updated
Eg_Leave Policy v3.0
20/11/2020

Dom 3 - Sub 4

Updated
Eg_Staff Exit Checklist Template v3.0
Updated
Eg_Actions When Staff Leave Procedure v3.1
06/11/2020

Dom 3 - Sub 1

Updated
Eg_Employing Staff Procedure v3.0
Updated
Eg_Application for Employment Template v3.0
05/11/2020

Dom 3 - Sub 1

Updated
Eg_Reference Check Template v3.0
30/10/2020

Domain 5 - Sub 6

Updated
Eg_Disease State Management Record v3.1
Updated
Eg_Screening and Risk Assessment Record v3.0
28/10/2020

Domain 5 - Sub 6

Added
Screening and Risk Assessment Checklist v2.1
21/10/2020

Domain 1 - Sub 3

Added
Eg_System Review Template v3.0
16/10/2020

Bulk file upload

Added
Domain 5 - Bulk Files
15/10/2020

Bulk file upload

Added
Domain 4 - Bulk Files
14/10/2020

Bulk file upload

Added
Domain 1 - Bulk Files
Added
Domain 2 - Bulk Files
Added
Domain 3 - Bulk Files